Cookie policy

1. Cookies the shop needs

These work without your consent because the shop cannot run without them: the cart (sbx_cart, 30 days), the sign-in session (better-auth.session_token, while you stay signed in), your answer to the cookie banner itself (sbx_consent, 180 days) and your preferences (sbx_prefs, 1 year: the language you picked and the light or dark theme; set only when you pick one or sign in).

Where your visit came from, kept on our own site only: sbx_ft (90 days) remembers the ad or link that first brought you (for example a Google or Meta click id, or utm_* tags), and sbx_sms (14 days) the SMS offer you opened. They are saved with an order so we can see which ad or message led to it. They hold no name, phone or e-mail.

Your compare list (sbx_compare) and your favourites (sbx_fav) are kept only in this browser's storage, not in cookies, and are never sent to us; they stay until you clear them or your browser data.

2. Analytics and advertising cookies (only if you accept)

If you press Accept, we also use PostHog (how the shop is used: pages, searches, orders; session replay with typed text masked), Google Analytics and Google Ads (visits and ad results) and the Meta Pixel (ad results on Facebook and Instagram). They set their own cookies, for example ph_*, _ga, _gcl_* and _fbp, and see your visit with a stable identifier.

These tools do not load at all until you accept.

3. If you decline or do not answer

Google and Meta tools never load and none of their cookies is set. We still count visits anonymously with PostHog in cookieless mode: it stores nothing on your device and uses a daily-changing hash of your IP address and browser, so a visitor cannot be followed from one day to the next.

4. Change your choice

You can change your answer at any time with the button on this page or the “Cookie settings” link in the footer: the banner then shows again. You can also delete cookies in your browser settings; the shop keeps working, but you will be asked again and the cart may be emptied.

5. Questions

Write to smartboxllc@mail.ru or call +374 33 201-200. The terms of purchase, delivery and returns are on the terms page.